Solid Surface Care & Maintenance

The inherent qualities of your solid surface counter tops ensure the ultimate in easy care and renewability. Its nonporous, solid composition makes it easy to live and work with for many years.

Routine Care

Use the following procedures as a guide to everyday care for your solid surface counter tops:

  • Soapy water and ammonia-based cleaners (most glass cleaners, or general purpose cleaners) will remove most dirt and stains from all types of finishes. Wipe dry with dry cloth to prevent water spots. More difficult stains can be removed using a mild abrasive (Bon Ami cleanser) and sponge.
  • Sinks

  • Run cold water when pouring boiling water into sinks.
  • Soapy water or ammonia-based cleaners (most glass cleaners, or general purpose cleaners, eg. Lysol Kitchen cleaner) will remove most dirt and stains from all types of finishes. Wipe dry with dry cloth to prevent water spots. More difficult stains can be removed using a mild abrasive (Bon Ami cleaner) and sponge.
  • Occasionally clean by filling the sink one-quarter full with a 50/50 water/bleach solution. Let soak for 15 minutes, then wash sides and bottom as solution drains.
  • Preventing Heat and Other Damage

    Although your solid surface counters are quite resistant to heat, you should always use a hot pad or a trivet to protect it. Hot pans, as well as some heat-generating appliances like frying pans or electric cooking pots, can damage the surface if a hot pad or trivet is not used.

    In most cases, your solid surface counter can be repaired if it is accidentally damaged. However, be sure to follow these guidelines to prevent any permanent damage to your counter tops:

  • Avoid exposing your solid surface counters to strong chemicals, such as paint removers, oven cleansers, etc. If contact occurs quickly flush the surface with water.
  • Remove nail polish with a non-acetone-based polish remover and flush with water.
  • Do not cut directly on your counter tops. Use the matching cutting board provided.
  • Removing Cuts and Fixing Scratches

    Nicks, scratches and cuts are inevitable with any high-use product, including solid surfacing. But because the material is solid all the way through, it can be renewed to its original appearance.

  • To remove minor scratches, sand in a circular motion, with light pressure, using a 3M gray finishing pad #7415. Apply light water as you sand. Wipe clean.
  • If scratches are deeper and still visible, sand wet in a circular motion using 320-grit Wet and Dry sandpaper, followed by the gray pad.
  • For best results, sand slightly wet, and clean before each step.
  • These products are available at most home centers or hardware stores, and are usually located in the paint department.

    Keep in mind, the finish on your countertop was applied by using a 3M Scotch-BriteR pad with an orbital sander. Because of the speed of the sander, hand motion alone may leave a slightly different finish. For best results, work on a wider area and feather in the sanded area or finish the entire surface with the Scotch BriteR pad. For greater uniformity, use Countertop MagicR cleaner over the entire surface. Countertop MagicR is sold at most home centers and hardware stores and is located in the cleaning supplies area.

    We suggest you practice on the cutting board we supplied you with. (Cutting board is supplied for kitchen countertops only).

  • Please feel free to contact our customer service department for assistance at (586) 274-9668.
  • Renewing Your Counter tops

    Nicks. Stains. Cuts. Scratches. While these can permanently mar most other surfaces, they won’t compromise the appearance of your solid surface counters. That is because they can be restored to their original state. If damage does occur, solid surfacing can be repaired on site, saving both downtime and aggravation.

    Periodically, you may wish to have your solid surface tops refurbished professionally. Our customer service department can assist in arranging this service.

    Thank you. We know you will enjoy your new solid surface countertops for many years to come!